Initiative 13: Review official communications with students

Goal: Reflect the University’s values identified in the strategic plan in communications with our students
Description: Review each standard communication sent from administrative units to students and evaluate their effectiveness with regards to informing students and representing our campus values. This project should also advise on issues related to specific messaging going to graduate and international students.
Responsibility: Vice-President Academic’s Office
Success measures: Establishment of guidelines for student communications including response time and values; evaluation of success on meeting those targets